REFUND/RETURN POLICIES

Donations:

The Huntington Museum of Art collects unrestricted donations to the Open Door Membership Campaign on its website.

If you believe that an error has been made in connection with your online donation, contact us at info@hmoa.org. We will endeavor to work with you to correct any such error, and if necessary, make any refund or correction that is appropriate.

If you change your mind about donating online to The Huntington Museum of Art for any reason, The Huntington Museum of Art is happy to honor your decision as long as you request a refund (return of donation) within five (5) calendar days of the date on which you made the contribution.

To request a refund, call 304-529-2701 or e-mail info@hmoa.org. Refunds will be issued as a credit to the credit card used for the original donation.

Event, Class or Camp Registrations:

The Huntington Museum of Art offers events, classes, and summer camps that have limited capacity. Tickets are sold and registrations are accepted on a first come first served basis. Ticket and registration fees are nonrefundable. For more information call 304-529-2701 or e-mail info@hmoa.org.

Museum Shop Purchases:

Purchases made in the Museum Shop, in person, or through telephone or internet orders, may be returned for store credit only with the following provisions:

• The customer must be able to provide proof of purchase, either with a physical receipt or an e-mail confirmation; and
• The return must be made within thirty (30) days of the purchase and any return shipping costs must be paid by the customer; and
• The merchandise cannot have been sale merchandise marked “final sale” or “non-returnable at the time of the purchase;” and
• The merchandise must be shown to have been defective when purchased, or be returned in perfect resale condition; and
• Shipping costs are non-refundable.

For more information call 304-529-2701 or e-mail info@hmoa.org.